7/22/2011

Go Video Rave-MP ARC2.5c 2.5 GB MP3 Player Review

Go Video Rave-MP ARC2.5c 2.5 GB MP3 Player
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I was amazed 2.5 GB for $79 after the rebate with a nice headphone to boot! Alas - I should have read and trusted the reviews. So I got my MP and charged the battery using the charger unit. I left it chaging overnight and the next day I was able to download music to the player. Then I got the dreaded sad face with a mosquito bug next to it. I guess my son unplugged the USB cable from the Computer before unplugging it from the unit as recommended in one of the other reviews.
So - OK - I then used the phone number that another reviewer kindly gave out and pressed option 1 and 0 and only waited for less than 5 minutes to get a real live support person. I told him what happened and he ranted that I should never have charged the unit for more than 5 hours. It was my FAULT for not following directions and overcharging the unit overnight until it died!!
I went to the product manual and found out that they are making this up as they go. The manual clearly states to charge the unit for at least 5 hours - not as I was told for ONLY five hours. I kindly mentioned the support moron that in my 30+ years of using electronic devices I never had a brand new unit die on me of suspected overcharging.
Anyway - I'm glad I bought the unit at Amazon and I expect to get a replacement soon. I also bought the $9.99 extended warranty that will give me my money back up to a year from my purchase.
I will give the Rave MP3 another try - and hopefully they will fix the battery charging problem and have a viable product.

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GOVIDEOGoVideo ARC2.5C Rave 2.5GB MP3 Player with FM TunerModel: gvarc25cGoVideo ARC2.5C Rave 2.5GB MP3 Player with FM Tuner provides 40 hours of playback or 625 songs in MP3 format, or 80 hours of playback or 1250 songs in WMA format. Brace yourself for the resounding connection of style and substance with Rave-MPs ARC2.5 digital audio player. With design in mind, the ARC2.5 crosses the sound barrier and bridges the gap between attitude and magnitude. Power Source: Rechargable Lithium Ion Battery General Features: LCD Display Additional Features: FM Tuner, Radio Recorder, Voice Recorder Audio Output Connectors: Audio - Headphone Out (1/8" Mini) Average Playback Time: 10 hour(s) Batteries Included: Yes Format Supported: MP3, WMA, WMA DRM Number of Station Presets: 20 Storage Media Supported: Internal Hard Drive System Compatibility: Macintosh, PC System Connectivity: USB Total Incl. Memory (Built-in + Flash Memory Card): 2.5 GB

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