Average Reviews:
(More customer reviews)Thanks to Amazon for a very prompt refund! In twelve years this is the only item I have ever returned to Amazon.
Let's start with the headlines, the good the bad and the ugly
Good:
* Very good screen resolution compared to other GPS of this type
* Address search is way fast - 6 seconds to calculate a coast to coast trip
* Good screen brightness
* Thin and light
* Lots of extras, live search options, fuel prices and all else
* Very good map and junction detail
* Physical map overlay on the 2D views
* Easy to change between 2D and 3D view
* Good phone integration - works with an LG Dare
* Good phone contact search
* Good volume and easy controls - but there is a down side
* Very well rendered 3D landmarks - but there's more to that too
* GPS lock on is very very fast. By the time it came up from cold the first time it was already locked on.
* The traffic receiver appears to be much more sensitive than the Garmin one
* Much better mount than Garmin or Tomtom, more reach, more adjustable and has locking joints.
Bad:
* Hesitates during text entry. Makes it difficult to know if it has accepted the keystroke and thus makes typing difficult
* Fiddly mount - not easy to locate the GPS correctly without practice
* Rear mounted buttons are easy to catch accidentally, especially when trying to adjust the angle
* If there's a way to enter custom POIs I haven't seen it yet
* Recent calls list appeared to be out of order, maybe oldest first?
* The adverts say Google, the menu says Bing
* The 2D North Up display hunts from side to side
* On high volume the speaker can be buzzy.
* Way fewer 3D landmarks than the advertising and manual suggest.
* Traffic information was iffy. It diverted me round incidents that were long gone or had never existed.
Ugly:
* Adverts! They come from the traffic receiver and interfere in other things.
* In 3D view the furthest you can see is about a mile. As you try to zoom further it turns in to 2D and reduces the distance you can see ahead.
* The auto zoom always zooms in until you are looking at just the next few hundred yards at most
* I took 16 minutes off a 90 minute predicted journey. It's hard to beat a Garmin route or ETA.
* Re routing likes to get you back to the route it suggested, long after it becomes ridiculous.Even after paying $330 for the unit and possibly another $50 per year for MotoExtras the traffic service is supported by advertising. This isn't just the little pop-up adverts that sit at the top right of the screen with no apparent way to dismiss them. I got a pop-up for Red Lobster, now I can't search for any restaurant without Red Lobster being inserted at the top. I guess they have a relationship with some vendors and push them to you. I thought I bought a GPS not an advertising portal!!!
To select a destination you can drag the screen, touch and move, don't tap. This works well in 2D. Just drag the map until you find where you want then zoom in to get a precise location. Hold your finger on the destination until the options pop up and select the destination flag. Alternatively tap the screen then enter the address or business name. I am in San Francisco CA, it took six seconds to plot a route to an address in the woods near Manchester NH, 2500 miles away. I could not route from the US to a Canadian destination, so cross border routes seem to be a problem.
POI searches are limited to your local, it showed me nearby locations for Elephant Bar but not the one in Dublin, 18 miles away, that I wanted to go to. Probably OK in a big city, not so good in central Nevada. I currently pay to not have adverts on my Nuvi 670, this doesn't not seem to be an option on the TN765t.
The windshield mount has adjustable locks on the moving joints, it give good flexibility and yet can be locked tight. Mounting the unit was a little fiddly, the locating pins are hard to find by touch.
It's a nice machine, but I am sending it back. A 3D view is best for seeing where you are and what is coming next but the way Motorola has implemented it robs you of the necessary long distance view. At under a mile you are only looking 40 seconds or so up the road. Not far enough to see where you are in relation to other things. With the auto zoom on, Garmin will show you hundreds of miles ahead when you have a long way to the next turn. The TN765t shows only a few hundred yards. Useful to see if there's a turn coming, but not to see if you are passing a city or coming to a ferry in ten miles.
When you are navigating somewhere the route is displayed down the left of the display as a vertical bar. The distance traveled is shown as a bar graph moving up from the bottom. Traffic issues are shown as red areas on the line. The time to go is shows at the bottom. If you tap this line you get an overall view of the route with known incidents and your route displayed, but it is very small. In the SF Bay Area on a Friday afternoon there are so many incidents that you can't see the route or the traffic. The Garmin traffic display works much better. The right 2/3rds of the display has plenty of resolution to show its normal display. The left has two buttons that allow you to select various views including route information, turn by turn directions, traffic details and so on.
Routing round traffic the Motonav initially didn't want me to leave I880 though the Garmin told me there was a 25 minute delay. Once the traffic cleared up the Motonav wanted me to take side roads in East Oakland on the opposite side of I880 from my destination. The Garmin knew there was no traffic and directed me straight home. At that time the Garmin was telling me I had 8 minutes to go and the Motonav said 19. I made it home in 6.
Connecting and syncing my LG Dare phone via Bluetooth was very easy. At full volume the Bluetooth hands free phone was buzzy and distorted, the far end said that the call was very clear, especially compared to the Garmin. Reducing volume cured that. Voice recognition was poor for my deep toned English accent.
The map display shows restaurants and warning indicators on the 3D display, it also shows Arco gas stations but not my favorites, Shell. I'd like to know how to add the POIs that matter to me. Maybe it's possible and I just haven't found it yet? In the Garmin and Tomtom it is easy to add the current POI list for Starbucks and Dunkin Donuts. For what it's worth the Tomtom does a better job of showing them.
To change between 2D and 3D tap the eye symbol on the left then tap the current setting and the three options are shown. In 2D modes you can zoom far out so that you can see the whole country. The 2D views also overlaid the physical map, so you could see the roads picking their way through the mountains. This can be very useful. You can also disable autozoom here.
The track up displays, 2D and 3D, hunt from side to side at low speed. When you stop the map sometimes spins as the position shifts slightly, GPS is accurate to 10m so you can appear to be wandering slightly even when stationary and especially when coverage is bad. Coverage was good and the Garmin doesn't do this.
Voice commands are clear and timely. Voice warnings are also given for 'safety cameras' and speed traps. If you want to mute the sound you just have to tap the button on the bottom right rear.
In the advertising and manuals the 3D views show a city with all the major buildings as landmarks. Right now there are very few shown in San Francisco, but there may be a download to improve this soon. I have not seen it, if I do I will update.
The map rendering is smooth compared to other PNDs I have used. Motorola obviously didn't go cheap on the processor the way Garmin does. Garmin tends to spoil the whole effect to save ten bucks on the processor. At freeway junctions the lane choices are shown at the top of the screen. Very useful, though not 100% accurate, 7 lanes shown when there are 8 or 6 in reality.
So, most of it works great, but some of the bits that I really rely on, and need, aren't acceptable. After about four hours of side by side comparison we still prefer the Garmin 670. They just haven't got the usability right. With the Garmin I very seldom need to change the zoom to see something else, when I am close to a turn I have the detail I need and further out I have the big picture. Garmin has always been good at the auto zoom.
So near and yet the issues are just something I can't live with.
Their web sites are still in Beta and the upgrade site isn't available yet, however there's an update application to download and install instead. Once I fired it up I was informed there were two updates, 12MB and 474MB, probably program and maps. I installed both with no problems. I believe I registered on three different associated web sites before I finally got a username and password for all the things I needed.
The Motorola Extras package is $50 per year or $100 for 3 years. I don't think I need that, my phone already does all that, so it provides nothing to me though it is convenient.
FWIW this is certainly not as good as the factory fit navigation in the Infiniti QX56 or the Ford Flex's Sync system.
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